Our Policies

Terms & Conditions

Welcome to Drapen Silk. These Terms & Conditions, along with our Privacy Policy, form a legally binding agreement between you and Drapen Silk with respect to the use of our website and services. By accessing or using our platform, you agree to be bound by these terms in full.

1. Applicable Law & Jurisdiction

This website is operated by Drapen Silk, based in Chennai, India. All legal disputes are subject to the laws of India, and the courts of Chennai shall have exclusive jurisdiction.

2. Definitions

  • “Agreement” refers to the Terms & Conditions, Privacy Policy, and any related documents, subject to change over time.
  • “Drapen Silk”/“Website”/“Site” refers to our online shopping platform.
  • “Seller/Vendor” means the individual or entity offering products on our site.
  • “Customer/Buyer/User/You” refers to anyone using or accessing the site for browsing or purchasing.

3. Eligibility

By using this site, you confirm that you are legally competent to enter into a binding agreement under applicable laws. If you are not eligible, you are not permitted to use our services.

4. Term of Service

These terms remain effective for as long as you use our services. Drapen Silk may terminate or suspend access at any time, without notice, if you violate any terms.

5. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Your continued use of the website after changes constitutes acceptance of those changes.

6. Registration & Account Responsibility

To make a purchase, you may need to register with accurate and up-to-date information. You are solely responsible for maintaining the confidentiality of your login credentials. Drapen Silk reserves the right to suspend or terminate your account if false information is detected.

7. Electronic Communication

By using our website, you consent to receive communications electronically—either via email or posted notices on the site.

8. Online Shopping Platform

Drapen Silk acts as a platform for buyers to purchase products listed online. All orders are final and binding once placed. Please ensure the product descriptions, sizes, and terms of sale are reviewed before purchase.

  • All payments must be pre-approved and may require verification.
  • Accurate and complete shipping information is required for delivery.
  • Drapen Silk is not responsible for delivery failures due to incorrect addresses.

 

9. Payment Details

You confirm that the credit/debit card or payment method used belongs to you. Drapen Silk does not share your payment details with third parties, unless required by law.

10. Confirmation & Order Acceptance

By placing an order, you:

  • Confirm that the payment method is valid and yours.
  • Acknowledge that you have read, understood, and agreed to these terms.

 

11. Suspension of Services

Drapen Silk may limit or terminate your access if:

  • You breach these terms.
  • You provide false or misleading information.

Your actions harm Drapen Silk or other users.

 

12. Limitation of Liability

Drapen Silk’s liability is strictly limited to the value of the product purchased.

13. Privacy Policy

We value your privacy. Personal information collected is used only to process orders and improve customer service. We do not sell or misuse your data.

14. Disclaimer

All content on the site is for informational purposes. Drapen Silk does not endorse external content or services unless explicitly stated. Reproduction of content is prohibited without permission.

For any further assistance, feel free to contact our support team.